Authenticity Guarantee

Expert Verification

Our team of seasoned horologists and authentication experts meticulously examines each timepiece to ensure authenticity.

Authentication Card

With every purchase, customers receive an authentication card confirming the genuine nature of their watch.

Warranty Coverage

We provide comprehensive warranty coverage, addressing both mechanical issues and confirming the authenticity of the timepiece.

Zero Counterfeits Policy

The Watch Experts strictly adhere to a zero-tolerance policy against counterfeits, guaranteeing only authentic watches.

Customer Service Support

Our dedicated watch specialists are available to address any concerns regarding the authenticity of a purchase, resolving queries promptly and to the customer’s satisfaction.

Refund Policy: If there’s ever uncertainty about the authenticity of a watch (or its components) bought from us, we commit to thoroughly investigating the matter and rectifying it, including issuing a full refund if necessary. More information on refunds see The Watch Experts buyer protection.

At The Watch Experts, authenticity isn’t just a promise; it’s a commitment upheld through stringent verification processes and unwavering dedication to customer satisfaction.