Delivery Information

The Watch Experts deliver in the UK only, with free delivery in 5-7 business days.

The Watch Experts are responsible for goods until they are in your possession or in the possession of someone appointed by you to accept them or delivered to your nominated safe place.

If items are stolen because of you having given permission to a third-party, then you will not be entitled to a refund.

Examples of giving permission include agreeing for items to be left with a neighbour or asking the courier to leave items in your safe place.

All watches over £9,995 will have to be collected in person from your nearest Cash Converters store.  ID and a password will be required when collecting.

For any purchases via PayPal, the item must be posted and cannot be collected instore. The delivery must be made to the PayPal registered address, the delivery cannot be re-directed.

A delivery will not be considered late until a period of 30 days has passed unless we have agreed a specific delivery date with you.  If delivery is outside of 30 days or later than agreed, then you may request that The Watch Experts terminate the purchase and provide a full refund.